This Delayed Order Apology Letter sends sincere apologies for a customer's order which was delayed. This letter thanks the customer for letting the company know the order was not received, date and order number and the date the order will be shipped and when it can be expected. It also sets out a brief explanation as to why the order was delayed. A Delayed Order Apology Letter will foster goodwill between the company and the customer. This letter can easily be tailored to fit your needs and can be sent via regular or email. This Delayed Order Apology Letter includes: Order Information: Details about the order including the order number and date; Explanation/Shipping Date: Sets out a brief explanation as to why the order is late, revised shipping date and when the order should arrive. Protect your rights by using our attorney-prepared forms. This attorney-prepared packet contains: General Instructions Delayed Order Apology Letter State Law Compliance: This form complies with the laws of all states