This Not Responsible for Problem Letter effectively informs a customer that late delivery of an item was due to circumstances beyond the company's control. This letter sets out the specifics of the delivery, including the fact it was not received when promised, and the factors which contributed to the lateness. It also sets forth any remedies offered to customer for the late delivery. This Not Responsible for Problem Letter clearly sets out the extenuating circumstances of a late delivery and can be easily modified to meet your needs. This Not Responsible for Problem Letter includes: Parties: Name of the company and customer who did not receive a product in a timely fashion; Circumstances: Sets out the exact circumstances why the delivery was late and any refunds or compensation the company is offering. Protect your rights by using our attorney-prepared forms. This attorney-prepared packet contains: General Instructions Not Responsible for Problem Letter State Law Compliance: This form complies with the laws of all states